Shipping Policy

Shipping & Delivery

Welcome to Valentina Los Angeles! Below you will find our shipping policy for orders within the United States.

Free Shipping: Shipping within the United States is always free.

Track Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number that you can use to follow the status of your package. You can also track your shipment through our Track Your Order page.

Delivery Times: Please note that delivery times may vary depending on external factors such as the carrier, holidays, and weather conditions.

Delivery Issues: If you experience any delivery problems, including delays, lost packages, or damaged shipments, please contact us at info@valentina-losangeles.com and we will be happy to assist you.

Address Accuracy: Please ensure that your shipping address is correct and complete before placing your order. If you need to correct your address after placing an order, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

Order Changes and Cancellations: If you wish to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or cancel the order.

We hope this information was helpful. If you have any further questions, please contact us via email at info@valentina-losangeles.com.